CYA SmartRecovery is the only solution available for IBM FileNet P8 that provides fast, object-level recovery of structured information managed in FileNet P8 without any application or system downtime. It protects enterprises against partial (logical) information loss due to metadata corruption, user deletions, malfeasance and administrative and programmatic errors. These partial data loss scenarios collectively cause more than 80 percent of all information loss – significantly more than natural disasters or full system failures.*

When an incident of partial loss is discovered, CYA SmartRecovery recovers content and its complex metadata (i.e. annotations, workflows and audit trails), restoring it back into the repository in its original state, ensuring object-level integrity with no application downtime or user disruptions. In addition to optimizing performance by maintaining application availability, CYA SmartRecovery enables compliance with regulations regarding the preservation and recoverability of complex information as mandated by Sarbanes-Oxley, the SEC, HIPAA, COOP, the Federal Rules of Civil Procedure and others.

ICI, a FileNet business partner since 1993 with more than 100 successful FileNet installations and a 2005 FileNet Partner of the Year – Western Region award-winner, is a charter member of CYA’s new SmartNet Reseller Program. The SmartNet Reseller Program is designed to bring together the ECM industry’s top service partners, independent software vendors and technical support partners to deliver end-to-end services and solutions to customers worldwide. The partnership between ICI and CYA empowers CYA to provide an enhanced level of service and support to its growing base of CYA SmartRecovery customers, which includes over 250 enterprises from numerous industries including insurance, government, financial services, and life sciences.

“We chose to join the SmartNet Reseller Program because we strongly believe that our FileNet P8 expertise joined with CYA’s unparalleled SmartRecovery product is a winning combination that will provide incomparable value to our customers,” said Walter Bitaut, vice president, operations for ICI Solutions. “The addition of CYA SmartRecovery to our suite of enterprise content management solutions enables us to fulfill our goal of helping organizations ensure business continuity as efficiently and effectively as possible.”

CYA SmartRecovery’s primary benefits for FileNet P8 business managers include:

• Live Capture: Incremental changes are automatically captured in the object store as frequently as every 15 minutes without disruption of applications.
  
• Data Integrity: Checks are performed using proprietary IntelliCapture™ technology to ensure integrity between content and its metadata, with inconsistencies being flagged for the administrator.
  
• Recoverability: Objects are recovered “hot” back to their last original state within the FileNet P8 object store with no application downtime, using a single administrator.
  
• Reduction of Data Loss Window: In cases of natural disasters and system failures, CYA works seamlessly with IBM Tivoli Storage Manager, EMC NetWorker and Symantec Veritas NetBackup to reduce the total data loss window to within 15 minutes by rolling forward the repository from the point in time of the last cold backup.