Solutions: Government

Federal, state, and local government agencies are subject to extensive regulations regarding how information is accessed, exchanged, and published, as well as initiatives such as COOP (Continuity of Operations Program) specifying the preservation and accessibility of electronic records. ECM systems such as EMC Documentum and IBM FileNet P8 are used in order to more efficiently manage information and enable compliance with the rules that govern it, as well as enhance information access, streamline contract management, and improve auditing and regulatory processes.

In order to realize all of these benefits, it’s critical that government agencies protect their ECM information from logical errors, which account for more than 80% of all data loss* and can affect one, several, or thousands of ECM repository objects. Consequences of these failures can be devastating, paralyzing day-to-day operations, causing extensive lost productivity, non-compliance, and negative public exposure.

CYA has helped government agencies safeguard and optimize their ECM investments for close to a decade by:

• Facilitating compliance with initiatives requiring the capture, preservation and production of native electronic content and audit trails.
• Ensuring business continuity and 24x7 access to accurate ECM information.
• Enabling fast, hot granular recovery of authentic ECM objects in response to
  logical errors.
• Mitigating the need to bring users offline for synchronized backups. 
• Minimizing recovery times and data loss in the event of disaster via seamless integration with traditional backup and recovery solutions including EMC NetWorker, IBM Tivoli Storage Manager, and Symantec Veritas NetBackup.

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*Strategic Research Inc. & AIIM International